Last Updated: 23 April, 2026
1. Promoter
Bitwala GmbH, Am Treptower Park 75, 12435 Berlin, Germany. Managing Directors: Dennis Daiber, Jan Goslicki. HRB 234888 B, Amtsgericht Charlottenburg. VAT ID: DE351060687.
2. The promotion
Fee-Free Month is a monthly draw run by Bitwala. Each calendar month (1st to last day), eligible users generate entries through fee-bearing activity. One winner per month receives a refund of all fees incurred during that month, paid in BTC. The promotion runs until cancelled by Bitwala in accordance with section 10 below.
3. Eligibility
Open to residents of EEA member states, excluding Germany, aged 18 or over. Eligible participants are: (a) new users who create and verify a Bitwala account during the calendar month, and (b) existing users who complete KYC verification for the first time during the calendar month. Already-active verified users are not eligible. Employees of Bitwala GmbH and their immediate family members are not eligible. The promotion is void where prohibited by local law.
4. How to enter
Each fee-generating action completed during the calendar month earns one entry. Fee-generating actions include, but are not limited to: crypto trades, crypto card payments, ATM withdrawals, savings plan executions, and card orders (virtual or physical). Any transaction that incurs a fee qualifies as an entry. Euro card payments do not incur fees and do not generate entries. No additional purchase beyond normal app usage is required to participate.
5. Winner selection
All entries are included in a weighted random draw. Users with more entries have a proportionally higher chance of selection. One winner is selected per month. The draw takes place on the 1st of the following month. Bitwala’s method of randomisation is final and binding.
6. Prize
The prize is a refund of 100% of fees the winner incurred during the eligible month, paid in BTC to their Bitwala wallet. If the winner’s total fees are below €25, Bitwala will top up the prize to €25 in BTC. The BTC value is calculated at the time of deposit. The value of BTC may fluctuate after the prize has been issued. Bitwala accepts no responsibility for changes in value after deposit. The prize is non-transferable and no cash alternative is available.
7. Claiming the prize
Winners will be notified by email within 48 hours of the draw. The BTC refund will be deposited to the winner’s Bitwala wallet within 48 hours of notification. If a winner does not respond within 48 hours, or cannot be reached, Bitwala reserves the right to select an alternative winner using the same method.
8. Winner announcements
Winners may be featured in Bitwala’s marketing communications. Bitwala will contact the winner before any public announcement to request permission. Participation in marketing is optional and does not affect eligibility or prize fulfilment. Where a winner declines, Bitwala may publish anonymised details of the draw result.
9. Data
Personal data collected in connection with this promotion will be processed by Bitwala GmbH in accordance with our Privacy Policy, available at https://bitwala.com/privacy-policy. Data will be used solely for administering the promotion and will not be retained beyond what is necessary for that purpose.
10. General
Bitwala reserves the right to cancel, suspend, or modify the promotion at any time. In the event of cancellation, any prizes already awarded will be honoured. Bitwala accepts no responsibility for entries affected by technical issues. By participating, users confirm they have read and agree to these terms.
11. Governing law
These terms are governed by the laws of the Federal Republic of Germany. Disputes shall be subject to the exclusive jurisdiction of the courts of Berlin.